Thursday, May 22, 2025

🎙️ New Feature: Voice Note Support

Raheel Ahmad

What's New

Your AI agent now understands and responds to voice messages in multiple languages - customers can simply record their questions instead of typing.

Key Features

  • Multi-Language Support: Handles voice notes in Urdu, English, Arabic, Spanish, and more
  • WhatsApp Integration: Works seamlessly within WhatsApp conversations
  • Smart Voice Recognition: Accurately transcribes and understands spoken queries
  • Natural Responses: AI agent provides relevant answers regardless of input language

Why This Matters

  • Accessibility: Removes language and typing barriers for customers
  • Global Markets: Essential for businesses serving multilingual customer bases
  • Higher Engagement: Voice messages feel more personal and are faster than typing
  • Inclusive Experience: Accommodates customers who prefer speaking over writing

Now every customer can communicate with your AI agent in their preferred language and format - opening your business to entirely new markets!